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Privacy policy


We understand that privacy is important to you, we promise to look after your personal information.  Any personal information you provide to us will only be used and recorded in accordance with the Data Protection Act 1998.  We will not sell any information about you to any third party.


When you shop on our website, we may collect the personal information you input when you are placing your order, sign up for e-newsletter, take part in a survey or give feedback to us.  This information may consist of: name, address, phone number, email address, credit card details and details of the item you have ordered.

By providing Tsimsy Suzy with your information, you consent to the collection and processing of such information in accordance with the terms of this policy.  We use this information:

  • to contact you with any offers or information related to the goods that you previously purchased with us

  • to ensure a smooth process and order delivery, may contact you if there is problem with your order

  • to profile our customer database to help us improve our service and product range.


We will only keep your personal information for as long as necessary and consistent with the purpose for which you have given to us.  Except where needed to respond to a query from you or to fulfill an order or to complete a transaction, we will delete your personal information on request by you.


We want to make sure that your personal information is accurate and up to date, therefore, you may ask us to correct or remove information you think is inaccurate.

Payments on the website are processed by a third party, which adheres to the privacy policy that is set out here.  We have a non-disclosure agreement with this third party, and they are certified by all the major issuers to handle or hold details securely.

This website uses etracker technology ( by which anonymous data is collected and saved for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data. The collection and storage of data may be refused at any time, with effect for the future.

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